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United In Breaking Guitars and Giving No Customer Service

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Lorrette 3 Comments
Last Updated:: July 10, 2009
The wonderful world (if it in fact still exists) of  'First Class Customer Service' has one very constant.....Constant!!  It is, in a lot of cases, consistently bad. Bad service continues to amaze and amuse us with some of the most outrageous behavior ever, being performed by people who are actually being paid to serve others. Image by xcode via Flickr And doesn't that just tick you off too?  Inadvertently, companies and businesses are paying these people a wage  to provide us with lo...

Top Screw Ups # 4

admin
Lorrette 4 Comments
Last Updated:: March 1, 2009
$81 billion dollar charge to fill a cars gas tank Children swapped for pet bird and cash $2,517,345 for the new Apple iPhone '3G Kings Button' Your gas tank's full; that'll be $81,400,836,908" and will that be all Sir? Image by Getty Images via Daylife Now I have to say that if this happened to me I would be more than ticked off, but I would be royally ticked off if I had to convince some brain starved 'I am a customer service agent nitwit' that I had not in fact pumped $81B+ dollars o...

Fed Up With Call Centre & Help Desk Service?

admin
Lorrette 7 Comments
Last Updated:: January 22, 2009
Just another frustrated customer!! If you are like most people, call centre operators have at some time or another, really ticked you off..right?   Call Centres would have to be top of the pop (should that be poop) list for their sometimes  remarkable ability to provide little or 'no service' . I could beef on all day about some of these guys, I mean if they don't like the job...leave!! Don't hang in there just waiting to annihilate us when we are just trying to resolve a real product or serv...

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